DATA PROTECTION

We take the protection of your data very seriously.

Here we would like to explain to you what data we collect, what we use it for and how we protect your data.

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RSU information obligations customers/suppliers


Privacy Settings

THIS PRIVACY POLICY WAS CREATED BY:

German data protection law firm Data Protection Office Munich – www.deutsche-datenschutzkanzlei.de

data protection

We, RSU GmbH, are responsible for this online offering and, as a provider of a teleservice, will inform you at the beginning of your visit to our online offering about the nature, scope and purposes of the collection and use of personal data in a precise, transparent, understandable and easily accessible form and teach simple language. The content of the information must be available to you at any time. We are therefore obliged to inform you which personal data is collected or used. Personal data refers to all information that relates to an identified or identifiable natural person.

We attach great importance to the security of your data and compliance with data protection regulations. The collection, processing and use of personal data is subject to the provisions of currently applicable European and national laws.

With the following data protection declaration we would like to show you how we handle your personal data and how you can contact us:

  • RSU GMBH
    Ohnastetter Straße 36
    D-72813 St. Johann
    Commercial register number
    HRB 723319
    Managing Director
    Simon Reichenecker
    phone
    +49 (0)7122 825 93 -30
    e-mail
    info@rsu.de
  • OUR DATA PROTECTION OFFICER
    If you have any questions, you can contact our data protection officer as follows
    Maximilian Musch M. A.
    German data protection law firm
    Richard-Wagner-Straße 2
    D-88094 Oberteuringen
    e-mail
    musch@ddsk.de
    Web
    www.deutsche-datenschutzkanzlei.de
  1. Generally

    For better comprehensibility, there is no gender-specific differentiation in our data protection declaration. In the spirit of equal treatment, corresponding terms apply to both genders.

    What the terms used such as: B. what means personal data or their processing can be found in Article 4 of the EU General Data Protection Regulation (GDPR).

    The users' personal data processed as part of this online offer includes inventory data (e.g. names and addresses of customers), contract data (e.g. services used, names of clerks, payment information), usage data (e.g. visited Websites of our online offering, interest in our products) and content data (e.g. entries in the contact form).

    User includes all categories of persons affected by data processing. This includes, for example, our business partners, customers, interested parties and other visitors to our online offering.

  2. Specific

    DATA PROTECTION

    We guarantee that we only collect, process, store and use your data in connection with processing your inquiries and for internal purposes as well as to provide services or content you have requested.

    BASICS OF DATA PROCESSING

    We only process users’ personal data in compliance with the relevant data protection regulations. User data will only be processed if the following legal permissions exist:

    • to provide our contractual services (e.g. processing orders) and online services
    • processing is required by law
    • if you have given your consent
    • due to our legitimate interests (i.e. interest in the analysis, optimization and economic operation and security of our online offering within the meaning of Art. 6 Para. 1 lit. f. GDPR, in particular when measuring reach, creating profiles for advertising and marketing purposes and collecting data Access data and use of third-party services)

    We would like to show you where the above legal bases are regulated in the GDPR:

    consent
    Art. 6 Paragraph 1 Letter a. and Art. 7 GDPR
    Processing to fulfill our services and carry out contractual measures
    Art. 6 Paragraph 1 Letter b. GDPR
    Processing to fulfill our legal obligations
    Art. 6 paragraph 1 lit. c. GDPR
    Processing to protect our legitimate interests
    Art. 6 Para. 1 lit. f. GDPR

    DATA TRANSFER TO THIRD PARTIES

    Data will only be passed on to third parties within the framework of legal requirements. We only pass on user data to third parties if, for example, B. is necessary for contractual purposes or based on legitimate interests in the economic and effective operation of our business.

    If we use subcontractors to provide our services, we take appropriate legal precautions and appropriate technical and organizational measures to ensure the protection of personal data in accordance with the relevant legal regulations.

    DATA TRANSFER TO A THIRD COUNTRY OR AN INTERNATIONAL ORGANIZATION

    Third countries are countries in which the GDPR is not directly applicable law. This basically includes all countries outside the EU or the European Economic Area.

    No data will be transferred to a third country or an international organization without your consent or without a legal basis.

    STORAGE PERIOD OF YOUR PERSONAL DATA

    We adhere to the principles of data economy and data avoidance. This means that we only store the data you provide to us for as long as necessary to fulfill the aforementioned purposes or as specified by the various storage periods provided by law. If the respective purpose no longer applies or after the relevant deadlines have expired, your data will be routinely blocked or deleted in accordance with legal regulations.

    We have created an internal company concept to ensure this approach.

    CONTACT

    If you contact us by email, you agree to electronic communication. When you contact us, personal data is collected. Your data will be transmitted using SSL encryption. The information you provide will be stored exclusively for the purpose of processing the request and for possible follow-up questions.

    We would like to show you where the above legal bases are regulated in the GDPR:

    Processing to fulfill our services and carry out contractual measures
    Art. 6 Paragraph 1 Letter b. GDPR
    Processing to protect our legitimate interests
    Art. 6 Para. 1 lit. f. GDPR

    We use software to maintain customer data (CRM system) or comparable software based on our legitimate interests (efficient and quick processing of user inquiries).

    We operate the system in-house. This means that no data will be passed on to third parties.

    We would like to point out that emails can be read or changed during transmission without authorization and without being noticed. We would also like to point out that we use software to filter unwanted emails (spam filter). The spam filter can be used to reject emails if they have been incorrectly identified as spam due to certain characteristics.

    WHAT RIGHTS DO YOU HAVE?

    1. right of providing information

      You have the right to obtain free information about your stored data. Upon request, we will inform you in writing in accordance with applicable law which personal data we have stored about you. This also includes the origin and recipients of your data as well as the purpose of data processing.

    2. Right to rectification

      You have the right to have your data stored by us corrected if it is incorrect. You can restrict processing, e.g. B. if you dispute the accuracy of your personal data.

    3. Right to block

      You can also have your data blocked. In order for your data to be blocked at any time, this data must be kept in a blocking file for control purposes.

    4. Right to deletion

      You can also request the deletion of your personal data, provided there are no legal retention requirements. If such an obligation exists, we will block your data upon request. If the relevant legal requirements are met, we will delete your personal data even without a corresponding request from you.

    5. Right to data portability

      You have the right to request that we provide the personal data you have provided to us in a format that allows it to be transmitted to another location

    6. Right to lodge a complaint with a supervisory authority

      You have the option of contacting one of the data protection supervisory authorities with a complaint.

      The state commissioner for data protection and freedom of information in Baden-Württemberg
      Postal address
      PO Box 10 29 32, D-70025 Stuttgart
      House address
      Königstraße 10a, D-70173 Stuttgart
      phone
      +49 (0)711 61 55 41 –0
      fax
      +49 (0)711 61 55 41 –15
      e-mail
      poststelle@lfdi.bwl.de
      Web
      https://www.baden-wuerttemberg.datenschutz.de/

      You can open the complaint form via the following link:
      https://www.baden-wuerttemberg.datenschutz.de/online-beschwerde/

    7. Right to object

      You have the option at any time to revoke the use of your data for internal purposes with future effect. All you need to do is send an email to datenschutz@rsu.de . However, such a revocation does not affect the lawfulness of the processing operations carried out by us up to that point. This does not affect data processing with regard to all other legal bases, such as contract initiation (see above).

    PROTECTION OF YOUR PERSONAL DATA

    We take contractual, organizational and technical security measures in accordance with the state of the art to ensure that the provisions of data protection laws are adhered to and to protect the data processed by us against accidental or intentional manipulation, loss, destruction or against access by unauthorized persons.

    The security measures include, in particular, the encrypted transmission of data between your browser and our server. A 256-bit SSL (AES 256) encryption technology is used for this purpose.

    YOUR PERSONAL DATA IS PROTECTED WITHIN THE FOLLOWING POINTS (EXCERPT):

    1. Maintaining the confidentiality of your personal information

      In order to maintain the confidentiality of your personal data stored by us, we have taken various access, access and access control measures.

    2. Maintaining the integrity of your personal information

      In order to protect the integrity of your personal data stored by us, we have taken various measures for transfer and input control.

    3. Maintaining the availability of your personal data

      In order to maintain the availability of your personal data stored by us, we have taken various order and availability control measures.

    The security measures in use are continuously improved in line with technological developments. Despite these precautions, due to the insecure nature of the Internet, we cannot guarantee the security of your data transmission to our online offering. Because of this, any data transmission from you to our online offering is at your own risk.

    PROTECTION OF MINORS

    People who do thathave not yet completed are not allowed to transmit any personal data to us without the consent of their legal guardians. Personal information may be disclosed to persons who...have not yet completed, will only be made available to us if the express consent of the legal guardian or the person has been givencompleted or are older. This data will be processed in accordance with this data protection declaration.

    COOKIES

    We use cookies. Cookies are small text files that are stored locally in the cache of your Internet browser. Cookies enable recognition of the Internet browser. The files are used to help the browser navigate through the online offering and to fully use all functions.

    Our online offering uses: browser cookies

    CONTROL OF COOKIES BY THE USER

    Browser cookies: You can set all browsers so that cookies are only accepted upon request. You can also set the settings to only accept cookies whose pages are currently being visited. All browsers offer functions that enable the selective deletion of cookies. The acceptance of cookies can also be generally switched off, although restrictions in the usability of this online offer may then have to be accepted.

    LIFESPAN OF THE COOKIES USED

    Cookies are managed by the web server of our online offering. This online offer uses:

    • Transient cookies/session cookies (single use process)
      lifespan
      Until this online offer closes
    • Persistent cookie (permanent browser recognition)
      lifespan

    DEACTIVATE OR REMOVE COOKIES (OPT-OUT)

    Every web browser offers options for restricting and deleting cookies. For more information, please visit the following websites:

    Internet Explorer
    https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
    Mozilla Firefox
    https://support.mozilla.org/de/kb/cookies-information-websites-on-your-computer
    Google Chrome
    https://support.google.com/chrome/answer/95647?hl=de
    safari
    https://support.apple.com/de-de/HT201265

    LOG FILES

    A log file is created as part of an automatic protocol by the processing computer system. This means that information about the device you use is recorded as log files on a server.

    We also carry out a log file analysis. As website providers, we log:

    • Access to the site 
        • Date
       
        • time
       
      • frequency
    • How you got to the site 
        • previous page
       
      • Hyperlink
    • Amount of data sent
    • Which browser and which version of the same you are using
    • Your IP address
    • Your operating system
    • In some cases, we can theoretically use the user agent to draw conclusions about the device used and, in all cases, about the type of device 
        • Desktop
       
        • tablet
       
      • Smartphone

    Here too, the data collected only serves to improve our offering. We may only store server log files for a longer period of time, release them or subsequently access them if this is permitted within the legal framework (e.g. if illegal activities are suspected).

    NEWSLETTER

    Approximately four times inWe send a newsletter to the email addresses provided by our users. For this purpose, we save the corresponding email addresses. If you no longer wish this, you can unsubscribe from receiving the newsletter at any time using the unsubscribe link at the end of each individual newsletter. Alternatively, you can also send us an email to info@rsu.de . Your email address will then be immediately deleted from the distribution list.

    WEB ANALYSIS SERVICE MATOMO (FORMERLY PIWIK)

    We use the web analysis service software Matomo ( https://matomo.org/ ), a service provided by Inno-Craft Ltd., 150 Willis St, 6011 Wellington, New Zealand, ( Mataomo ) to collect data for marketing and optimization purposes and save. Usage profiles are created from this data under a pseudonym; cookies are used for this purpose. The data collected using Matomo technology (including your anonymized IP address) is transferred to our server and stored for usage analysis purposes, which serves to optimize our online offering.

    The information generated by the cookie in the pseudonymous user profile is not used to identify you personally and is not combined with personal data about the bearer of the pseudonym. If you do not agree to the storage and evaluation of this data from your visit to our online offering and would like to object in the future, you can prevent the use of cookies and thus participation in tracking.

    To do this, you can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or exclude the acceptance of cookies for certain cases or in general. If you do not accept cookies, the functionality of our online offering may be restricted.

    If you do not agree to the storage and evaluation of this data from your visit, you can object to the storage and use at any time with a click of the mouse. In this case, a so-called opt-out cookie is stored in your browser, which means that Matomo does not collect any session data. Please note that if you completely delete your cookies, the opt-out cookie will also be deleted and you may have to reactivate it.

    Click here so that the visit is no longer recorded.

    WEB ANALYSIS SERVICE GOOGLE ADS AND GOOGLE CONVERSION TRACKING

    This website uses Google Ads. Ads is an online advertising program from Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States ( Google ).

    As part of Google Ads, we use so-called conversion tracking. If you click on an ad placed by Google, a cookie is set for conversion tracking. Cookies are small text files that the Internet browser stores on the user's computer. These cookies will expiretheir validity and do not serve to personally identify users. If the user visits certain pages on this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to this page.

    Each Google Ads customer receives a different cookie. The cookies cannot be tracked across Ads customers' websites. The information collected using the conversion cookie is used to create conversion statistics for Ads customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, you will not receive any information that can be used to personally identify users. If you do not want to participate in tracking, you can object to this use by easily deactivating the Google Conversion Tracking cookie via your Internet browser under user settings.

    You can find more information about Google Ads and Google Conversion Tracking in Google's data protection regulations: https://policies.google.com/privacy?gl=de

    You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted. If you would like to deactivate the cookies in question, you can find a corresponding browser plug-in under the following link: https://support.google.com/ads/answer/7395996?hl=de

    If you do not want your data to be collected by Google Ads at all, you can object to tracking using the following link to prevent future collection of information: https://adssettings.google.com/

    Further information can also be found at http://www.youronlinechoices.com/de/praferenzmanagement/ or directly on Google: https://safety.google/privacy/ads-and-data/

    TRANSFER OF PERSONAL DATA FOR ORDER PROCESSING

    The personal data we collect will be passed on to the transport company commissioned with the delivery as part of the contract processing, to the extent that this is necessary to deliver the goods. We pass on payment data to the commissioned credit institution as part of the processing of payments.

    If we make an advance payment (only when purchasing on account using the payment methods: invoice, direct debit/direct debit), we reserve the right to carry out a credit check in order to protect our legitimate interests within the meaning of Art. 6 Para. 1 lit. f GDPR. The personal data necessary for a credit check will be transmitted by us to one of the following credit agencies: SCHUFA Holding AG, Kormoranweg 5, D-65201 Wiesbaden; Tesch mediafinanz GmbH, Weiße Breite 5, 49048 Osnabrück; Association of Creditreform e. V., Hellersbergstr. 12, 41460 Neuss; Creditreform Boniversum GmbH, Hellersbergstr. 11, 41460 Neuss; Bürgel Wirtschaftsinformation GmbH & Co. KG, Gasstr. 18, 22761 Hamburg. The data is passed on for the purpose of protecting our entrepreneurial, economic profit-making intentions, reducing the default rate of payments and therefore also reducing our creditor risk. The credit report can contain probability values ​​(so-called score values). To the extent that score values ​​are included in the results of the credit report, they are based on a scientifically recognized mathematical-statistical procedure. Address data, among other things, is included in the calculation of score values. The result of the credit check is used exclusively for the purpose of deciding on the establishment, implementation or termination of a contractual relationship. The data passed on in this way may only be used by the recipient to fulfill their task. Any other use of the information is not allowed. The credit report can contain probability values ​​(so-called score values). To the extent that score values ​​are included in the results of the credit report, they are based on a scientifically recognized mathematical-statistical procedure. Address data, among other things, is included in the calculation of score values. The result of the credit check is used exclusively for the purpose of deciding on the establishment, implementation or termination of a contractual relationship. The data passed on in this way may only be used by the recipient to fulfill their task. Any other use of the information is not allowed. The credit report can contain probability values ​​(so-called score values). To the extent that score values ​​are included in the results of the credit report, they are based on a scientifically recognized mathematical-statistical procedure. Address data, among other things, is included in the calculation of score values. The result of the credit check is used exclusively for the purpose of deciding on the establishment, implementation or termination of a contractual relationship. The data passed on in this way may only be used by the recipient to fulfill their task. Any other use of the information is not allowed. These are based on a scientifically recognized mathematical-statistical procedure. Address data, among other things, is included in the calculation of score values. The result of the credit check is used exclusively for the purpose of deciding on the establishment, implementation or termination of a contractual relationship. The data passed on in this way may only be used by the recipient to fulfill their task. Any other use of the information is not allowed. These are based on a scientifically recognized mathematical-statistical procedure. Address data, among other things, is included in the calculation of score values. The result of the credit check is used exclusively for the purpose of deciding on the establishment, implementation or termination of a contractual relationship. The data passed on in this way may only be used by the recipient to fulfill their task. Any other use of the information is not allowed. The data passed on in this way may only be used by the recipient to fulfill their task. Any other use of the information is not allowed. The data passed on in this way may only be used by the recipient to fulfill their task. Any other use of the information is not allowed.

    CHANGES TO OUR PRIVACY POLICY

    We reserve the right to occasionally adapt our data protection declaration so that it always complies with current legal requirements or to implement changes to our services in the data protection declaration. This could, for example, concern the introduction of new services. The new data protection declaration will then apply to your next visit.

    TRADEMARK PROTECTION

    Every company or trademark mentioned here is the property of the respective company. Brands and names are mentioned for purely informational purposes.

  3. Russia-specific provisions

    For users residing in the Russian Federation, the following applies:

    The above services of our online offer are not intended for citizens of the Russian Federation who are resident in Russia.

    If you are a Russian citizen resident in Russia, you are hereby expressly informed that any personal information you provide to us through this online offering is solely at your own risk and responsibility. You further agree that you will not hold us responsible for any failure to comply with any laws of the Russian Federation.

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